Delivery Policy for SO² OUTFITS
At SO² OUTFITS, we aim to provide efficient and reliable delivery services to our customers across Egypt. Please review our delivery policy below to understand our terms and conditions:
1. Standard Delivery Timelines:
– **Next-Day Delivery:**
Orders placed and confirmed **before 3:00 PM** will be delivered the **next day** (excluding Fridays).
Example: An order placed on Monday before 3:00 PM will be delivered on Tuesday.
– **Orders Placed After 3:00 PM:**
Orders placed and confirmed **after 3:00 PM** will be processed the next working day.
Example: An order placed on Monday after 3:00 PM will be delivered on Wednesday.
2. Friday Deliveries:
– **No Deliveries on Fridays:**
Any order placed on **Thursday before 3:00 PM** will be delivered on **Saturday**.
Orders placed and confirmed on **Thursday after 3:00 PM** will be delivered on **Sunday**.
3. Delivery Coverage and Fees:
– **Nationwide Delivery:**
We deliver across **all of Egypt**, including Cairo and other regions. Delivery fees vary depending on the delivery location and will be clearly displayed at checkout.
– **Correct Address Requirement:**
Please ensure you provide the **correct delivery address** when placing your order to avoid delays or failed delivery attempts.
4. Delivery Attempts:
– If a delivery associate is unable to contact the customer or the customer refuses to accept the order, the customer will be charged the **full delivery fee** for the failed attempt.
5. General Delivery Terms:
– Our delivery associate will contact you prior to arrival to confirm the delivery time.
– Delivery timelines may vary slightly depending on the delivery location and other unforeseen factors.
We strive to ensure a smooth delivery experience. Should you have any questions or require assistance, feel free to contact our customer service team.
Thank you for choosing SO² OUTFITS!